We
have more available open ports (phone lines) than our competitors.
Our ratio of available phone lines to users is far better than
most Internet companies. This is why you would rarely if
ever have busy signals or dropped calls with us.
- Us - We try to maintain a 10 to
1 user ratio. This means for every 10 users we have one
phone line.
- AOL - Although we can't say to a
certainty what their ratio is, it has been mentioned in the
industry that they can run as high as 50 to 1 ratio.
- Earthlink, MSN, and most major
ISP's - Tend to run around 25 or 30 to 1 ratio.
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Our
24 hour tech support is second to none. You can
talk to a live human tech person without waiting on line for half
an hour or more with most of the large ISP's.
- Us - 24 hour tech support - help
with setups
- Other National ISPs - difficulty
getting through at times. On hold for long periods of
time.
- Small Local ISP's - Your typical
local Internet service can't afford to pay for a 24 hour tech
support staff. Service is often down for hours or days
due to shortage of money and staff.
|
| No
Pop-up Ads - We don't have
any of those aggravating pop-up advertising that many of the major
Internet companies have. It's amazing that they can charge
you so much money each month and yet still try to make more by
selling those ads to all those advertisers. Our home pages
have no pop-up ads and are very pleasant and easy to use. |
Highest
satisfaction rating of any Internet Company in the country.
We have less than 1 out of a thousand quitting our service per
month. We challenge you to find another ISP with users as
satisfied as ours. Many national non-profit organizations,
churches, schools etc. find us so reliable that they have chosen
us to be their official Internet provider. |
| Best
Email system of all - You can create your own email
accounts with us any time you want and you can have as many Email
accounts as you like. Best of all, our email can be checked
either by your own favorite program such as Outlook Express or you
can use our Web based system. The Web
based system allows you to check your Emails from any
computer in the world. |
We
are one of the fastest growing ISP's in the country.
This massive growth allows us to continue giving our customers the
level of service and support that they are accustomed to. We are a
top tier Internet provider such as AOL, Earthlink, and MSN.
We all buy our phone line times from the same companies. Our
equipment is connected through our NOC centers which are right on
the backbone of the World Wide Web. |
